"Confusion, delays and strain are continuing to pile up in college and university financial aid offices following staff reductions at the Department of Education, according to the latest survey conducted by NASFAA, or the National Association of Student Financial Aid Administrators," University Business reports. 

"The July survey found that 72% of institutions reported declines in responsiveness from the Federal Student Aid Office since the Trump administration began downsizing the department, an increase from 59% in May.

The NASFAA survey collected over 500 responses from financial aid professionals.

One of the chief complaints lodged at the Federal Student Aid Office was increased processing times. Nearly two-thirds (64%) of financial aid officers stated they experienced a longer processing time than usual, up from 49%. One-third of respondents said they’ve received no response at all."

NASFAA's "Notable Headlines" section highlights media coverage of financial aid to help members stay up to date with the latest news. Articles included under the notable headlines section are not written by NASFAA, but rather by external sources. Inclusion in Today's News does not imply endorsement of the material or guarantee the accuracy of information presented.

Publication Date: 8/20/2025