Susan Shogren
Director of Certification and Credentialing, NASFAA
As director of certification and credentialing for NASFAA, Susan’s mission is to help financial aid professionals gain the recognition they deserve for the work they do supporting the dreams and aspirations of college students across the country. Susan has worked in financial aid administration and training for more than 30 years, including at the University of Portland and the University of Maine. Susan has been recognized for her contributions by both the Oregon Association of Student Financial Aid Administrators (OASFAA) and the Western Association of Student Financial Aid Administrators (WASFAA). Susan graduated from the College of William and Mary in Virginia and holds the Association for Talent Development's Certified Professional in Talent Development (CPTD®) credential, as well as certification by the Institute for Credentialing Excellence as a Certified Credentialing Professional (ICE-CCP). She lives in the Portland, Oregon area.