Michael has worked in financial aid for over 20 years at two institutions of higher education, serving traditional undergraduate, graduate, and health professions students.

 

Michael began his career as a work study student in the office of Financial Aid/Student Financial Services at Mercyhurst University in Erie, Pa. where he received his bachelor’s degree. Upon graduation, he joined the professional team full time, working as a data coordinator and eventually a financial aid advisor. 

 

Most recently, Michael served the Northeast Ohio Medical University (NEOMED) Office of Financial Aid, holding the positions of financial aid counselor, associate director, and director.  Highlights of Michael’s 17 year tenure at NEOMED include a financial aid staff growth from a team of two to a team of six, establishment and enhancements to policies and procedures, automation and application of Lean Six Sigma performance improvement principles of all financial aid processes, clean audits from state, internal, and grant agencies, financial aid lead on all university and college specific accreditation site visits, increased access to additional financial aid sources through service based scholarships, federal grants, and subsidized loan grants, and having high marks on student satisfaction of financial aid services.