Professional Development Panel: Career Pathing in Financial Aid

In today's evolving workforce and the increasingly complex world of financial aid, preparing yourself and your team for the future is more important than ever. Proactively investing in professional development enhances employee engagement and job satisfaction, in turn reducing turnover and time to competency. One effective approach to fostering growth is career pathing—a purposeful and strategic plan for skill development, relationship-building, and career advancement.

Join this webinar to hear from a panel of experienced financial aid professionals who will share expert advice and real-life examples for cultivating the skills and abilities of financial aid office staff. You'll also gain valuable insights into the recent efforts of several NASFAA Task Forces to define key financial aid competencies and promote career path awareness within the profession. Don't miss this opportunity to learn practical strategies for strengthening your team and advancing the future of financial aid!

Speakers

Susan Shogren Director of Certification and Credentialing NASFAA	Dr. Angela Johnson Vice President of Enrollment Management Cuyahoga Community College
Zack Goodwin Assistant Vice President of Student Financial Aid Marquette University	Dr. Samantha Hicks Assistant Vice President of Financial Aid & Scholarships Coastal Carolina University
Nicole McMillin, FAAC® Director of Financial Aid Idaho College of Osteopathic Medicine

Financial Aid Competencies 

This webinar aligns with the following NASFAA Financial Aid Competencies:

Leadership

Career Development

Pricing

This webinar is part of the 2025-26 series. Institutions that hold a Value Plus-Level NASFAA membership, and those that have purchased NASFAA's Webinar Package, must have already made their payment for the 2025-26 fiscal year for this webinar to appear as free during the checkout process. You can check your renewal status and add the webinar package option if your paid membership level does not include it. Once dues are paid in full, the price will immediately adjust for all roster members.

Technical Requirements

Before accessing your webinar, ensure you meet the technical requirements. We highly recommend using Google Chrome as your browser while viewing the webinars. For more information, review NASFAA's Technical Support page. You may contact [email protected] with any questions.

Certificate of Attendance

NASFAA provides a downloadable and printable certificate of attendance to webinar attendees. A certificate is available only to the individual who logs into the webinar console.

Certified Financial Aid Administrator^® Recertification Points (RP)

This event is eligible for one RP. After you view the webinar (live or on-demand), upload your certificate of attendance to your Dashboard to receive credit for this event.